The Regional Center for Animal Control & Protection is open to the public Monday-Saturday for pet owners to search for and redeem their lost pet, or to surrender an animal.
Please note: The Regional Center does NOT have a veterinarian on staff and is unable to provide medical care for pets owned by the public. If your pet is ill or injured, please visit your personal veterinarian.
Hours of operation are:
Monday-Friday: 11:30 a.m. - 5:30 p.m.
Saturday: 11:30 a.m. - 4:00 p.m.
For all Freedom of Information Act requests, please contact Trisha Deaton, Director of Shelter Operations at 540.339.9517 or firstname.lastname@example.org. In compliance with the Virginia Freedom of Information Act, you will receive a response or a request for additional time within 5 business days.
The Regional Center serves the City of Roanoke, the Counties of Botetourt and Roanoke, and the Town of Vinton, and is an “open intake facility”. The Regional Center primarily handles stray animals picked up by the Animal Control Officers employed by the municipalities, but also accepts strays that are found, and animals owned, by citizens of the municipalities served. Each year the Regional Center receives between 7,500 and 8,000 animals.
In accordance with Virginia law, stray animals are held for a minimum of ten (10) days if the animal has any form of identification and five (5) days if the animal has no identification. There is no minimum holding period for animals relinquished by owners, but the Regional Center endeavors to hold animals relinquished by owners for a minimum of two (2) days.
While at the Regional Center, animals are evaluated for adoptability. Animals that are not considered to be adoptable are humanely euthanized once the animal has been held for the required length of time. Animals that are considered to be adoptable are, subject to the availability of space, transferred to the Roanoke Valley SPCA or another rescue organization for adoption. If there is not sufficient space at the Roanoke Valley SPCA or another rescue organization, the animal will continue to be held at the Regional Center until space becomes available as long as the animal remains in good health and of good disposition and the Regional Center continues to have space for the animal. Because there are more animals coming to the Regional Center than the amount of available space at the Roanoke Valley SPCA or other rescue organizations, animals that are considered to be adoptable may be euthanized at the Regional Center because of space limitations. The Regional Center uses the best available humane method of euthanasia, performed under the best possible conditions by certified euthanasia technicians.